Our Process
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- Our Process
Our Process
1
Initial Contact
Your initial inquiry is referred immediately to an executive of the agency. To help you prepare for the next step, we will email you the information we’ll need to conduct your Risk Analysis Interview.”
2
Risk Analysis Interview
During our 20-minute phone interview, you will be asked a series of important questions about your current and future coverage needs. These will include questions about your home, valuables, cars, etc. – all intended to identify your exposures and create the exact coverage best suited for you. We set a time and date to deliver your Coverage Formula.
3
Your Coverage Formula
Your Coverage Formula includes the specific coverages, amounts, and limits we suggest for your unique risks. We will email it to you as scheduled. Then, we’ll call to review it with you, answer any questions or concerns you might have, and make any necessary adjustments
4
Policy Receipt
Once your policy is finalized, you are assigned an Account Manager as your personal contact to LBC. You are also introduced to our Claims Manager, so you’ll know who to contact if you experience a loss. Lastly, your insurance carrier will contact you to set a convenient time for your Replacement Cost Appraisal, which will help ensure that you will be fully protected.
5
RENEWAL & REVIEW
60 days prior to your policy’s renewal, your Account Manager will contact you to discuss your needs and our recommendations for the new policy year.